MedPillRx.com is totally committed to keep its valuable customers satisfied by providing excellent service and also values the hard earned money which is spent on the medications from time to time. This is the core reason that we have prepared a refund policy that comes to your rescue when you happen to receive wrong or damaged parcel. We always strive to deliver your parcel in excellent condition, but sometimes the parcels may get damaged due to unavoidable circumstance. This is when our refund policy steps in through which you can claim your money spent on the order. It is and will always be our pleasure to deliver our customers the best and updated products.
Here are some important instructions to understand about the working of refund policy.
In case a wrong parcel is delivered to you then we will make sure to re-ship the order which is free of cost. Or else our company will refund the full charge of the order, provided the mistake occurred is from our end.
If you receive parcel in damaged condition then you are liable to claim for full amount or get the new pack of medicines. But for this you have to provide the proof of the damaged parcel.
If the ordered drugs are not delivered to you within mentioned time span or days then we will look in to the matter and find the reasons for the delay. If the delay happens due to some irresponsibility from our side then you are eligible to claim your full amount as per the shipment method you’ve chosen or else the order will be reshipped at your door step, the choice is yours.
We are committed to make the refund to your originating credit card account.
Refund policy details will be reflected in the statement within 10 to 15 working days.